FAQs

What types of moving services do you offer?

We offer:

  • Residential Moving
  • Commercial Moving
  • Labor only moving
  • Packing services

Are your movers licensed and insured?

We possess all of the relevant licenses and insurance policies to ensure that your moving project is covered and protected against any mishaps, damages, or obstacles that might be encountered along the way.

How much experience do your movers have?

As a business, we have been operating in good standing in the moving industry for almost a decade. To maintain our gold standard reputation within the industry, we always ensure that our newest movers receive extensive training and are placed in a team with seasoned professional movers to adopt the standards that we expect.

What is your service area?

We provide moving services across a wide region of Los Angeles, starting as far north as Santa Clarita to as far south as Laguna Beach and Chino Hills.

Do you offer local or long-distance moving services?

Our company focus is to provide a moving service that covers the vastness of the Los Angeles area. Whilst long-distance moving is something to consider for the future, at present, we commit to providing the best moving experience from one end of Los Angeles to the other.

How do you ensure the safety of my belongings during the move?

We practice the safest and most professional standards of security when it comes to your belongings during the move. We use the best quality boxes and packing materials and our movers are skilled at stowing everything carefully and safely in the removal vehicles. Our main concern is ensuring that your belongings arrive at your new destination in the same condition in which we picked them up.

What is your pricing structure for moving services?

Our pricing structure is an all-inclusive rate that accounts for the truck, movers, tools, boxes, packing materials, and basic insurance. 

There are no extra fees for things like stairs, assembling and disassembling, narrow hallways, wrapping, and long-distance walking. We also offer a free unlimited furniture wrapping service.

We charge extra for oversized items, double driving time, and additional packing supplies.

We do, however, have a minimum fee that equates to three hours of our service.

Can you provide a free estimate for my move?

To receive a free quote for your intended moving project, you can email our team at info@flash-moving.com, fill out the simple online query form on our website, visit us in-store, or talk to us over the phone 

How can I contact your customer support?

There are a number of ways to get in touch with our customer support team:

  • Via email at info@flash-moving.com.
  • Over the phone 
  • By filling out the online query form on our website.
  • By visiting us in-store at 530 S Lake Ave, Pasadena, CA 91101.

What are your hours of operation?

We operate 7 days a week, from 8 am to 8 pm.

Do you offer any discounts or promotions?

We do run occasional discounts and promotions for our services, and the best way to stay up to date with any promotions that might be running is to regularly check our website and look out for marketing and advertising campaigns that communicate in the Los Angeles area.

Can you provide references or testimonials from past customers?

You can find a large number of positive testimonials of our services on our website. Click on the ‘Testimonials’ tab at the top of the home page to find a long list of LA-based customers who have been more than satisfied with our moving expertise.